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Steven J Dombrady Dds

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Steven J Dombrady Dds
Steven J Dombrady Dds
(13 Reviews)
> Get Phone Number & Directions
18215 Bear Valley Road Hesperia, CA 92345
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I was super excited when I first made the appointment. I had been referred from a friend. I was treated so nicely on the phone when invited for an appointment. From the moment I walked in, I was treated very coldly from the front desk lady (older blonde). The actual doctor is okay, although they made sure to send me away with a bunch of services i didnt really need, including a type of filler for the erosion on the front and sides of my teeth. At the time it made sense, but they wore off literally months later. Then a few weeks later, the same lady from the front calls me and in a very rude, unprofessional tone asks about the payments. She treated me as if I wasn't trying to pay, but the truth was she never communicated the billing to me at all. I would have loved to make my co-payment AT THE TIME OF SERVICE , however I was never asked to make one, nor was I told about the billing of such services- which I would have also taken care of in part that day along with my insurance. I told her i dont think I want to return because of the billing miscommunication. She then ended the conversation saying she is very happy I will not return. Worst experience of my life in any dental/ medical setting. It seems you have to be a lifelong guest to be treated well/ and or perhaps i simply didnt fit her demographic preference. Disappointed.
by Alexis xxx.xxx.31.175
March 31, 2017
Great dentist and staff. My children have been going there since they were little and they have never had any problems or fears. I would recommend them to everyone.
by JC xxx.xxx.184.255
October 09, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this dentist thoroughly examine your teeth?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Yes
by Dick xxx.xxx.46.113
June 24, 2014
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.120.85
July 24, 2013
Was the waiting area spacious?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was this provider's office clean?
Yes everything was neat and sterile
Did this dentist explain your dental procedure to you?
Yes
by BERNHARDINE BROWN xxx.xxx.51.111
July 23, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this dentist explain your dental procedure to you?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.41.125
July 17, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.241.76
June 21, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.123.15
March 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.70.169
September 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.67.60
September 05, 2012
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Map and Directions
18215 Bear Valley Road, Hesperia, CA 92345