The staff is friendly and welcoming. They are warm and professional. I didn't experience any unnecessary pain during my visit. Not only did he give me a local anesthetic to make sure I didn't feel any pain during my procedure, he paused every few minutes to make sure I was still comfortable and okay. He and his team really care about Patients. Pung is the dentist for people who are afraid of a dentist. I found out about him from a friend who fears dentists but had a tooth ache that was so bad his wife called Dr. Pung in the middle of the night. Dr. Pung met him after hours to give him pain relief. My family values Dr. Pung so much that my grown children will return many miles to see the dentist they trust - Dr. Pung.