It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.