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Smile Care Family Dentistry

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Smile Care Family Dentistry
Smile Care Family Dentistry
(12 Reviews)
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12233 Central Avenue Chino, CA 91710
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Consumer Feedback

(12 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Dr ??? Bakar put braces on my daughter 2yrs ago. He said she was finished and that I should sign a paper saying I was happy with his work. I declined and stipulated on the paper I did not know how well he did. He put in her retainers and said good-bye. I had to take my daughter to Loma Linda University Dental to diagnose her jaw. After examining my daughter I was advised that Dr. ??? Bakar's work was substandard and she would need braces to correct his work. They referred me to USC Dental to correct the work. At University of Southern California Dental. They confirmed his lackluster substandard work. A conman who doesn't abide by the christian ethics of normal people. A law suit is in the works. He can screw up a lot of children in the meantime. BEWARE!!!!!
by robert xxx.xxx.158.28
April 03, 2014


Worst customer service ever!

Message after message not answered! Gave them two chances and both times it was a total epic fail I had to pay additional funds out of my own money to get the work re done and a amazing facility. Old management never followed up with my insurance company to get things paid but now that Anabel is doing a audit of my account they refuse to refund my money for their mistakes!!!!!!

I WILL NEVER EVER IN A MILLION YEARS USE SMILE CARE OR RECOMMEND IT TO ANYONE I KNOW (not even my worse enemy). I have been super patient with you guys but now it is time to let people know how extremely unprofessional this facility is.

Btw getting hold of the on call dentist after a temp crown falls off and your scared (because you weren't given instructions that this can occur) and in tremendous amount of pain) GOOD LUCK!!!!

Charging for services that never were completed or started and then having the client wait for refunds of personal money because y'all made the mistake ....hmmm Its something to think about !

Every time I've called and left a message, I've never heard back. It's extremely annoying.
by Sneha P. xxx.xxx.59.139
November 08, 2013
Was the dental equipment clean?
No, I don't think they ever sanitize their equipment
Did this dentist answer all of your questions?
No, I left confused and frustrated
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this dentist's staff friendly?
No, they were rude
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous xxx.xxx.191.133
May 23, 2013
THEY ARE BUTCHERS NOT DENTISTS!!!!!!!!!. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless they made me wait for two and a half hours.I just wanted my wisdom tooth pulled out but they came up with other things to charge me with 3,500 dollars. None of my questions were answered, nothing was accomplished, and I felt worse when I left. the room was dirty with blood stains. I told the assistant to clean it . she cleaned it and with the same gloves she prepared the tools for the dentist to use ti on me. FILTHY!!!!!!!!!
by lola xxx.xxx.123.253
April 26, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.20.33
January 17, 2012
Did this dentist answer all of your questions?
No, I left confused and frustrated
Was the waiting area spacious?
No, it was rather cramped
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
December 27, 2011
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 14, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this dentist use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
September 22, 2011
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
by Anonymous
September 12, 2011
Did your mouth feel clean after your appointment?
No, it didn't feel like they cleaned them
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
August 31, 2011
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Map and Directions
12233 Central Avenue, Chino, CA 91710