Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs