Western Dental Centers

Western Dental Centers
Western Dental Centers 69160 Ramon Road Cathedral City, CA 92234
Add a Review

Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Staff very friendly. Dentist I had was curt, unfriendly and did not explain things very well.
by John xxx.xxx.3.35
January 08, 2023
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Does the provider's staff treat you well?
Somewhat
Are you confident that this provider will continue working with you until a solution is reached?
Not really
Does the provider's staff try to be helpful?
Somewhat
by Anonymous xxx.xxx.199.103
November 03, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
by Anonymous xxx.xxx.5.32
August 21, 2014
I was suspicious that a back molar tooth did not need to be pulled, the radiologist agreed with me, but the dentist insisted on pulling it anyway- I went in for a check up and the dentist was 30 minutes late so i had to have the checkup with a different dentist, i bumped into him as i left and it was awkward.

BIGGEST ISSUE: I had a balance of $1700 for pulling two teeth and having injections of bone filler- and couldnt afford it so I set up $77 monthly payments; I replaced my bank card back in July of 2013 and reset up the payments, but got a $25 late fee that was continually removed from my next payment [making each payment $55, therefore past due again for the next month.] So I have now paid $250 in fees [May 18, 2014] instead of paying that into the contract balance [which i now still owe $312]. I called to ask about this and all he could say is that it was in the contract.

I feel conned. I will not return for further dental work at any Western Dental location.
by Chelsea xxx.xxx.231.248
May 18, 2014
My mouth felt disgusting when I left my appointment. It actually felt dirtier than it did when I arrived. My teeth cleaning felt very rushed. I was disappointed that they didn't take the time to clean my teeth thoroughly. I could tell that they didn't practice good oral hygiene and it made me doubt that they really knew what they were talking about. It didn't look like they practiced what they preached. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. All the equipment at this office seems a little old and outdated. It's usable, but just barely.
by michael j rogers xxx.xxx.1.119
November 30, 2013
NEVER GO TO THIS LOCATION.
I was told I would only have braces on for a year, it has now been THREE YEARS. There is no reason for it to take this long. My braces have been paid off for awhile now but yet they keep extending the date. They do not know what they are doing. They told me 3 times that my next appointment would be my last. I will never recommend this place. I would have been better off going to Mexico, where all of my cousins went to get braces... they only had their braces on for 1 & 1/2 years yet I still have mine on. Mind you, I did not need a head gear, an expander or any additional services. They would have done it right AND in a timely manner. Save yourself the many appointments, money and headaches.
by Desert Native xxx.xxx.115.66
December 01, 2012
I feel like they really pushed me to get all of my wisdom teeth pulled... but when I say no, they say that only two "need" to be pulled. Their staff was friendly, and there is one dental assistant that goes above and beyond to always welcome my family and me. I felt worse when I left, but I am in the process of getting everything fixed. The office was very easy to locate. They have billing, so a huge dental bill is not a worry... Kind of... Also, same day appointments are almost always available.
by Megan xxx.xxx.208.34
August 23, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Not too much, but somewhat
by Lucy xxx.xxx.99.37
July 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.82.101
June 01, 2012
The estimates for the work were mind-boggling. This dentist wanted $19,000.00 (that's nineteen thousand dollars, and not a typographical error) for repairs that he said he chose to keep conservative because the patient was 79 years old. I'm still in a daze from that moment. I've never so much as driven past the place again, because the sight of it makes me weep to the point where I am unable to breathe.
by Appalled xxx.xxx.66.188
February 29, 2012
Add a Review