Richard Thacker, DO

Richard Thacker, DO
Medical Group Of North Florida 2626 Care Dr Ste 200 Tallahassee, FL 32308
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.79.81
April 27, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 31, 2012
Were you able to relax during your appointment?
Yes
by Anonymous
December 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have reasonable prices?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 07, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
November 01, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
August 22, 2011
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all.
by Alan
August 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 31, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 28, 2011
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