I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was really glad that I was able to meet and talk to the surgeon that would be performing my procedure, before my actual procedure. I felt a lot more comfortable going into surgery, knowing who the surgeon was and what they were like. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.