Janaki Kaza, MD

Janaki Kaza, MD
Kaza Pediatric Assoc 18 Old Rudnick Ln Dover, DE 19901
Add a Review

Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
by Anonymous xxx.xxx.114.14
June 15, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.1.225
March 11, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.254.12
September 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.246.109
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.78.238
May 18, 2012
I love how attentive they are here. I was a new patient and I called around 4:30pm to get an appointment all around Delaware for the next day. They took some info and saw me by 1 the next day. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. The waiting area beautiful natural light and an ocean scene around the entire room. And a small toy section for the kids. And it was very quiet because they took the patients very quickly. I was a little disappointed with how plain the examining rooms were. They should have made more of an effort to make the examining rooms inviting to children. But overall I was very pleased with my childs care.
by Heather
December 12, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 10, 2011
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
August 22, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 07, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. One thing I like about them, is that they always have at least one doctor or nurse practitioner as back-up support for when the pediatrician gets sick or is unavailable. I know someone will always be able to take care of my child. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by 3 Girls
May 25, 2011
Add a Review