Jay Graves, MD

Jay Graves, MD
Sound Medical Assoc 8 Davis Rd W Old Lyme, CT 06371
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.40.4
April 09, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
February 10, 2012
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I wouldn't think twice about sending my friends and family here. They are very good at what they do. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by RANT
February 07, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 21, 2011
I wasn't worried about their equipment. It was safe and well taken care of. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Charles L. Gordon
February 27, 2011
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