McCalla Dental

McCalla Dental
McCalla Dental 5751 Pocahontas Road Ste A Bessemer, AL 35022
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Gr8t place to go- professional and friendly!
by Lysanias Taylor xxx.xxx.164.154
May 30, 2018
I PURCHASED A FULL SET OF DENTURES AND PRE-PAID $2,443 ON 6/19/17.I DIDN'T RECEIVE DENTURES UNTIL THE END OF JULY,AND HAVE BEEN BACK AND FORTH FOR ADJUSTMENTS EVER SINCE.TO THIS DAY(10/16/17),I STILL CAN'T EAT WITH THESE DENTURES.I AM VERY DISSATISFIED WITH THIS PRODUCT.I GET BETTER FIT AND COMFORT FROM THE $500 SET THAT I PURCHASED TWO YEARS AGO FROM MIDFIELD DENTAL.
by Donald Williams xxx.xxx.162.0
October 16, 2017
Was expecting the best after reading great reviews. I still have no idea what happened at this clinic. After multiple visits, complete x-rays, thorough consultation, proposal of work to be done, and cost presentation for work in hand, thinking we were prepared to begin work the following week, out of no where, the clinic decided they would not do the work and referred me out. They said they were not sure they could handle my case. But there are five dentists at this practice. And if they can not handle my case, then who could? I truly feel something happened and I am not being told the truth. I am suspicious I was discriminated against. I have attempted to figure out what happened. Did someone say something behind my back? Did they not like the questions I asked? I have even wondered if they did not like the scarf I carried which had Sanskrit mantras. Did they think I was Muslim and they discriminated against me? This is the deep south and people can be viciously uninformed and judgmental. After two months of grueling visits with dentists to find the place that could do the work at a price I could find a way to afford, I am still in shock they led me right to the point of writing a check and then referred me out to begin the entire process of further evaluations again. The people all seemed "nice" and according to them they wanted me to get the best care I need. The problem is, truly, I can not afford any of the other dentists I have seen. So I may lose my teeth because McCalla dental would not even try to work with me. What began as a good experience there ended in a fog of unanswered questions. I think for most people if they have simple dental needs and do not ask too many questions this clinic may work well for them. I had worked long and hard getting multiple consultations when I chose to use McCalla Dental. And it was a complete shock when they led me to the point of writing a check and then backed out. Most reviews on internet are good for this practice. Though....what happened with me...was off. I do think I was discriminated against. I have tried to figure out what really happened because it did not make sense. And for that I am sorry.
by anonymous xxx.xxx.22.209
April 19, 2017
I have used McCalla Dental for the past three years and they are truly a professional organization. They do not recommend work that is not required. The dental hyginist are really good and friendly.
by Johnny xxx.xxx.6.247
February 28, 2017
Best dental office I have ever been to. Highly recommend Dr. Wendy and the staff. Professional in every way.
by Virginia Horn xxx.xxx.181.40
November 13, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
Sometimes, but not always
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was the toothpaste used during your cleaning enjoyable?
No, it didn't taste good at all
by Anonymous xxx.xxx.1.101
June 05, 2013
Was this dentist friendly?
Extremely Friendly
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this dentist use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.80.200
May 31, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this dentist friendly?
Extremely Friendly
by Anonymous xxx.xxx.197.17
April 09, 2013
Was this provider's office easy to locate?
Fairly Easy
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.9.66
March 12, 2013
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.80.200
January 09, 2013
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