They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. They weren't careful at all, and I was in a lot of pain after my appointment. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
When comparing them to others I have visited for the same condition, they are among the best I have seen. The office was very easy to locate. I didn't have any trouble finding it at all. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was given a polite greeting when I walked in. It was nice to be acknowledged.