Fawzy Basta, MD

Fawzy Basta, MD
17075 Devonshire st. 204 Northridge, CA 91325
Add a Review

Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this psychiatrist answer all your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you feel safe in this psychiatrist's care?
Yes
by Anonymous xxx.xxx.128.182
October 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.151.16
May 11, 2013
Did this psychiatrist listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider answer all of your questions?
No, I left confused and frustrated
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous xxx.xxx.169.253
April 13, 2013
I really like Dr. Basta. The stars are for him.

The front office staff, however, is a nightmare. They don't answer the phone, they don't return calls, they don't tell you when the doctor is running late and they are generally incompetent and rude.
by Anonymous xxx.xxx.53.132
April 11, 2013
Was this provider's staff friendly?
Not Really
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.104.199
February 20, 2013
Does this psychiatrist promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this psychiatrist's office?
Absolutely not! I was seen right away!
Does this psychiatrist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
by Anonymous xxx.xxx.203.101
January 03, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by D.R.T xxx.xxx.128.99
December 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.108.44
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Male 57 yrs old xxx.xxx.250.11
July 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.202.229
July 04, 2012
Add a Review