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Santa Monica Gynecological and Obstectrical Medical Group Incorporated

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Santa Monica Gynecological and Obstectrical Medical Group Incorporated
Santa Monica Gynecological and Obstectrical Medical Group Incorporated
(4 Reviews)
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1301 20th St Suite 270 Santa Monica, CA 90404
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 11, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider friendly?
Yes
by Anonymous
April 30, 2011
I really like the doctor and the standard of care I receive from him. He is attentive during each visit and always returns calls promptly. The front office staff is competent and capable. The billing staff, however, I find to be very rude and demanding extra payments in excess of co-pay amounts. The additional payments range betwee an added 10 - 20% of the visit to a full 100% of the visit even with the insurance. They like for patients to carry a credit balance with the practice and will not refund the credit unless you ask the doctor. I have been seeing this doctor for many years, and I have never walked away from the billing staff with good feelings. There are certain billing procedures that should be followed with insurance and copay, but the billing staff thinks they can do whatever they want.
by Patient
March 11, 2011
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 03, 2011
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Map and Directions
1301 20th St Suite 270, Santa Monica, CA 90404