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Jody W. Lai m.d, Inc

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Gynecologists & Obstetricians (OBGYN)

Brooke A. Hargrove, MD

Newport Beach, CA

Jinwen I. Lin, MD

Newport Beach, CA

Lisa M. Karamardian, MD

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Nicolle S. Underwood, MD

Newport Beach, CA
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Jody W. Lai m.d, Inc
Jody W. Lai m.d, Inc
(30 Reviews)
> Get Phone Number & Directions
1441 Avocado Ave 301 Newport Beach, CA 92660
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
When I called this office and asked if they were accepting new patients, they said yes however it took about two months to get in for my first appointment. I felt like that was quite a while to wait to only see the Nurse Practitioner and not an MD. When I arrived for my appointment, I already had all my paper work filled out and signed two forms for confidentiality purposes, it took me less than five minutes to complete their paper work. After waiting for almost 45 minutes I asked the front desk how much longer? The front desk person was very rude and told me I would just have to wait my turn. I waited another 45 minutes and watched people get called back that came in almost a half hour after I did. I asked the front desk again when I would get to go back to see the NP and she once again was very rude and said I would have to wait. I was very upset with the way I was treated at this office. I had some serious health issues that I waited for almost two months to discuss at my appointment. This place is not the type of physicians office that I would want taking care of me for my health, so I left. When I informed the front desk that I was leaving, she said OH WELL!!! There are plenty of other OB/GYN offices in Newport Beach that value their patients and would not make them wait.
by Danielle xxx.xxx.172.234
October 25, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.62.13
September 17, 2013
by Anonymous xxx.xxx.97.93
February 26, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.92.61
January 29, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.75.176
December 03, 2012
Was it easy to make an appointment with this provider?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.73.80
November 30, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.236.162
November 25, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.188.188
September 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Tiernie Borges xxx.xxx.97.93
May 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.231.134
April 15, 2012
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Map and Directions
1441 Avocado Ave 301, Newport Beach, CA 92660