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Janine K Jensen, MD

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Janine K Jensen, MD
Janine K Jensen, MD
(9 Reviews)
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2880 Atlantic Ave Ste 200 Long Beach, CA 90806
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Although I recently went for my annual about 2 months ago, I first started going to Dr. Jensen and NP Karen in may late 30s. Even after initially reading the reviews years ago, I still went.I am currently 43 and have come to a point where I don't want to go elsewhere.

After my first visit years ago I understood what some people were complaining about. Ok so is everyone on the team grinning from ear to ear when you show up for an appointment? No. Does NP Karen or Dr. Jensen share every concern ever-so-gently while holding your hand? Not usually. But they are careful, skillful and as gentle as possible when performing procedures. They KNOW what they are talking about when they see a medical concern and their goal is to make sure every patient knows the concern as well and they get the problem taken care of. And THAT should be a patient's top concern - their health. Yes it may be nice to always be greeted with smiles and warmth and laughter with each visit AND have an amazingly skilled team of practitioners, but that may be unrealistic. Medical staff are human too (from Dr. Jensen, all the way down to the receptionist/administrative assistant). At the end of the day they are ALL still respectful and THOROUGH which should be at the top of the priority list if your HEALTH is what matters to you most. And that was approach I took after my first encounter. Funny part is, after I started coming regularly, the staff got to know me and I got to know them and the warmth followed.

Facts: The office staff are excellent about calling with appointment reminders ahead of time, sending notices via text and email and even staying on op of some insurance items. NP Karen and Dr. Jensen are excellent about addressing a wide variety of gynecological and general health issues during the visit, calling for follow-ups with concerns and red flags and even spending extra time answering questions during or after an appointment.

I think it just takes a few visits to understand their approach and even their personalities, but in time you realize the great level of care NP Karen and Dr. Jensen provide. They may not be perfect, but who is? They have DECADES of experience in practice and it shows. Their knowledge and expertise weigh in more heavily than any other "personality" or "character" concern one might have and its worth utilizing that for YOUR optimal health. I think sometimes as patients we are afraid to ask questions, or even make comments about the care we receive. But I honestly think that if you shared your concerns about professionalism (or whatever) directly with them, they would be willing to meet you where your concerns are.
by Milah Jordan xxx.xxx.231.85
October 22, 2023
Excellent reputation at LBMMC in female Gyn-Urology surgery. In fact the only one the nurses would go to for their own surgeries! Excellent results. Minimal pain.
by Ellen xxx.xxx.84.125
December 16, 2014
Did this provider take time with you at your appointment?
Somewhat
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
This provider wasn't even competent in their own field let alone offering me guidance in any other area.
Did the environment feel well thought out with a holistic approach in mind?
They gave no attention to making the environment pleasant for the people they care for.
Do you feel like this provider's office is well staffed?
No
Did you feel like this provider's office was sufficiently staffed?
No
by Anonymous xxx.xxx.69.169
September 24, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.235.100
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.195.110
August 30, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider promptly return your phone calls?
Yes
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
by Anonymous
January 13, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you recommend this provider to others?
I Already Have
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 21, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have reasonable prices?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
May 12, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They were absolutely amazing and make others in the same field look like beginners. It is obvious that their office is cleaned regularly. It was fantastic. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Mary A. Bruggeman, Ph.D.
May 01, 2011
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Map and Directions
2880 Atlantic Ave Ste 200, Long Beach, CA 90806