Thomas Lin, MD

Thomas Lin, MD
21350 Hawthorne Blvd Ste 162 Torrance, CA 90503
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Does this provider welcome questions?
Not at all. They ignored my questions
Was this provider's office too loud?
Yes, they need to move to a quieter location
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Lopez xxx.xxx.157.107
January 08, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.161.31
July 15, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.223.116
October 16, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by m xxx.xxx.132.98
October 15, 2012
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They never left me for an extended period of time and I never felt ignored. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Maria Deford
September 01, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider welcome questions?
Yes, they don't mind answering my questions
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 19, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
August 16, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
June 23, 2011
Dr Lin is knowledgeable and no nonsense. A welcome change from people who nod and hand you a piece of paper to take to the pharmacy.
by Eric
May 20, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 18, 2011
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