Alexander Chan, MD

Alexander Chan, MD
Healthcare Partners 55 S Raymond Ave Ste 200 Alhambra, CA 91801
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor friendly?
Friendly Enough
by Anonymous xxx.xxx.254.32
May 08, 2014
Was this provider's staff friendly?
Friendly Enough
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.137.208
January 07, 2014
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Their staff is very friendly and professional. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by jr xxx.xxx.200.232
November 07, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.161.251
January 31, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 11, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
by Anonymous
September 08, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 28, 2011
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Was this provider's office too cold?
No, it was fine
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
May 04, 2011
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