Douglas Severance, MD

Douglas Severance, MD
Danville Medical Group 5601 Norris Canyon Rd Ste 330 San Ramon, CA 94583
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 30, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 26, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 25, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider have bad breath?
No I've never had any complaints
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this provider to others?
I Already Have
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 11, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 28, 2011
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