Robert Flores, MD

Robert Flores, MD
11273 Laurel Canyon Blvd San Fernando, CA 91340
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.42.154
April 16, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
January 24, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 02, 2011
Excellent doctors (Dr. Robert and Dr. Ben Flores). They are never in a hurry to get on to the next person. They take the time to answer questions, discuss treatment options, etc. The office is very well run and the staff is friendly and kind. Appointments are taken in on time (no long waits) but they also allow walk-ins. Their rates are reasonable. Highly recommended!
by Sarah C
October 14, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
October 12, 2011
Both Dr. Robert Flores and Dr. Ben Flores are excellent, caring physicians. I would not hesitate to recommend them to anyone who wants the experience of the old-fashioned, family physician who takes the time to know his patient, along with the knowledge and expertise to run an up-to-date medical practice.
by A Patient
June 20, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Rosa Bartecek
May 03, 2011
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