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Philip Madrid, MD

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Philip Madrid, MD
St Joseph Heritage Med Grp
(8 Reviews)
> Get Phone Number & Directions
1201 W La Veta Ave Ste 700 Orange, CA 92868
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this family doctor friendly?
Extremely Friendly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Jlopez xxx.xxx.85.4
October 10, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you experience unnecessary pain during your visit?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.148.250
March 27, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.101.188
October 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.113.74
April 10, 2012
One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Everyone in my community knows that they are the absolute best in the field. They made the extra effort to make sure every question and concern I had was addressed. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Alex Estrada
January 12, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this family doctor use current and safe equipment?
Yes
by Anonymous
April 29, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 28, 2011
After a local Dr. recommended him, I scheduled a routine appointment with Dr. Madrid and I made him my primary care physician as soon as I got home. Dr. Madrid has the right combination of being extremely knowledgeable and proficient while making me feel comfortable as a patient. I feel like I can tell him anything without feeling embarrassed or judged.

When I recently got hurt and had to go to the hospital, Dr. Madrid found out on his own, called me at home, and was very concerned/involved with my follow-up care.

Dr. Madrid is also very talented with wounds or conditions of the skin. He knows how to minimize scarring and he is very skilled in various cosmetic procedures.

His staff is surprisingly helpful as well and his office is brand new and very spacious. Spanish-speaking patients will find his office very accommodating too.

All the best,
AC
by adam4570
January 23, 2009
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Map and Directions
1201 W La Veta Ave Ste 700, Orange, CA 92868