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James Hay, MD

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James Hay, MD
North Coast Family Medical Group
(7 Reviews)
> Get Phone Number & Directions
477 N El Camino Real Ste A306 Encinitas, CA 92024
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.214.216
March 06, 2013
Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Valary xxx.xxx.154.10
October 31, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Dee xxx.xxx.158.157
May 08, 2012
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous
June 22, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 14, 2011
I ended up with Hay for a follow up becuase my doctor was unavailable. He was not interested in how I was feeling and nor did he seem to care. He just wanted to read the notes in his laptop. Maybe he just didnt want to spend the time with me. He wasted my time and money and I will not go to him again. I suggest you do the same. Beware!!!
by Patient121
December 10, 2010
Dr. Hay was very professional and courteous. He diagnosed my issue immediately and was reassuring in his care.
by JP
October 15, 2008
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Map and Directions
477 N El Camino Real Ste A306, Encinitas, CA 92024