Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.