Gabrielle O'Connor, MD

Gabrielle O'Connor, MD
31862 Coast Hwy Ste 202 Laguna Beach, CA 92651
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Was this doctor friendly?
Friendly Enough
by Anonymous xxx.xxx.110.191
August 18, 2014
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this endocrinologist answer all of your questions?
Yes
by Anonymous xxx.xxx.146.123
January 17, 2013
They always made sure that I wasn't in any pain. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. the customer's always right The doctor was friendly enough during our appointment. I wasn't too impressed with their manner especially Monique who answers the phones. She is rude and condescending and I was flabbergasted as to how she spoke to me over the phone when I asked when would I be able to get an answer on my medical records. Her answer was when she gets around to it!!!! Unbelievable!!! Then, she proceeded to say after I told her I was flabbergasted at her response, "sorry I do not have the time to explain all the mechanisms in the office." This is the reason I left after two visits in 2007. The staff is so unfriendly and the doctor has no sense of time management.
by Raquel xxx.xxx.6.8
October 17, 2012
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this endocrinologist friendly?
Friendly Enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.82.233
September 20, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
by dissatisfied patient xxx.xxx.82.233
August 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.21.94
June 08, 2012
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. Just ends up being expensive and the nurse can be mean, but the doctor is great. Also kind of far away because have to go up PCH for a while to get to it, so takes a while to get there.
by JimBob xxx.xxx.112.250
April 06, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 26, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you recommend this endocrinologist to others?
I Already Have
by Anonymous
September 26, 2011
I felt very safe in Dr. O' Connor's care. I definitely trust her. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The office was very easy to locate. I didn't have any trouble finding it at all. Dr. O, Connor is a people person. I just love her!!!
by Olivia
July 28, 2011
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