Charles Linden, MD

Charles Linden, MD
Valley Dermatologic Medical 18364 Clark St Tarzana, CA 91356
Add a Review

Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
I really appreciate this doctor. He cares and genuinely wants to help. No unnecessary tests and charges. Dr. Linden is very experienced and knowledgeable. Staff is also nice and friendly.
by Ilya xxx.xxx.187.157
October 23, 2016
Was it easy to make an appointment with this provider?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.120.178
February 28, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Phil Miller xxx.xxx.60.53
August 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.18.78
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.167.69
June 25, 2012
I would never visit them again. I was very disappointed in how Dr. Linden's office handled my billing. I paid over $250 in co payments alone. I had a minor surgical procedure that took less than 15 minutes to complete. My insurance company was billed, and then I was billed an additional $240. Instead of acting professionally which would have been to give me a courtesy call, they sent me straight to collections. I paid the measly $240, but why couldn't they have just called me first instead of trying to tarnish my credit history. When I called the office to resolve this isues they acted as if they didn't even know I ever existed. They claimed not to have any of my contact numbers when they haven't changed in over a decade. Needless to say they handle this matter unprofessional and immorally. I know I was billed twice for their services. I would never return to that office again, or refer others to them.
by Displeased patient
February 07, 2012
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider listen to your input and concerns?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 29, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you going to visit this provider again?
Sure
by Anonymous
November 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 13, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Curt
June 24, 2011
Add a Review