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Frank Zhan

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Mission Heritage Mission Viejo - Dermatology

Mission Viejo, CA

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UCI Health โ€” Laguna Hills

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UCI Health โ€” Laguna Hills

Laguna Hills, CA
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Frank Zhan
Integrated Dermatology of Mission Viejo
(18 Reviews)
> Get Phone Number & Directions
26691 Plaza Suite 230 Mission Viejo, CA 92691
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Very nice dermatology
When I have any issue about dermatology,
I will visit him and he will treat it very well
by Chen xxx.xxx.83.15
September 07, 2023
Dr. Segal is very thorough and a excellent clinician, she diagnosed Malignant Melanoma in the center of my back, performed a biopsy and hovered over me through the whole process of finding the best cancer surgeon in the area to perform the extensive surgery. Then followed up with me and the referred Oncologist for post surgical therapies. I see Dr. Segal often for follow ups to be sure there are no further incidences of Melanoma. She is more like a caring friend than just a Physician in this specialty and I highly recommend Dr. Segal to anyone in the Southern Orange County area.
by Keith B. xxx.xxx.30.18
November 08, 2015
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider give unbiased advice?
Yes
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.80.50
December 07, 2013
Would you recommend this dermatologist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.89.27
May 19, 2013
They paid close attention to me and all of my questions were answered. Their office staff was very friendly and helpful, but not the nurse who was abrupt and rude. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy to locate with directions. If I can't find someone better who accepts my insurance, I'll have to return, but I'm hoping I can find better service somewhere else.
by Anonymous xxx.xxx.130.172
June 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.166.42
April 05, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. Dr. didn't chart accordingly, thus the lesions presented five years ago were not diagnosed and recently we discovered these lesions were malignant. Dx. Malignant Melanoma.
by Brenda for Pt. xxx.xxx.59.74
March 19, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you going to visit this provider again?
Without a doubt!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
March 01, 2012
I considered their waiting area chairs to be pretty average. They were about the same as other medical providers' offices. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I bring my elderly mother to Dr. Segal regularly and am very please at the care and consideration they all extend to her.
by Kandis in CA
February 29, 2012
Did this dermatologist answer all of your questions?
Yes
by Anonymous
February 01, 2012
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Map and Directions
26691 Plaza Suite 230, Mission Viejo, CA 92691