Edward Buchsbaum, MD

Edward Buchsbaum, MD
South Bay Allergy & Asthma 20911 Earl St Ste 301 Torrance, CA 90503
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.156.56
July 14, 2014
Gave a medication that was not even pharmacologically recommended in acute attack of asthma. Patient continued to suffer badly and was ultimately treated by someone else who was ready to understand walk the extra mile with the patient by prescribing more relevant medications that eventually treated asthma exacerbation.
by socal person xxx.xxx.59.154
February 26, 2013
I have been going to Dr. Buchsbaum for at least 6 years with my allergies. I am getting shots and still suffer terribly during the the allergy season. In the beginning, I hated going there because his staff were rude. Having multiple kids, I find their hours for getting shots very limited. Whenever it is convenient for me, I'd go and they will shake their heads to tell me they are closed. They are closed on Weds, somedays in the morning and somedays in the afternoon and take a long lunch break. It is frustrating on top of their rude staff. Also, you can never get anyone to answer the phone when you need to talk to someone. You need to leave a message and they call you back later in the day or the next day.

Recently, they actually changed the entire staff team which is SO much better. They are much nicer and more helpful. However, the Doctors are still the same :-( They are sort of cold and overall, not very good. Like I said, I still have terrible allergies after having been there for about 6 years.

My 2 yr old daughter had numerous food and environmental allergies. So I took her to that office as well as it is in the same building as her pediatrician. She saw his partner Dr Schottler. Dr. S seems nice but will NOT talk to me if I have any questions once I step out of the office. She will talk to me through her staff in front of me.

After I transfered my daughter to Dr Buchsbaum, I made an appointment for her to see him. She had a terrible rash and was scratching vigorously at his office with visible rash/hives on her from some drug allergy. She had gone to the ER the night before. The staff actually told me I had to reschedule because they did not get authorization from the insurance company yet. Told me to come back in a couple of days to wait for the authorization to go through. Even though the Dr. had an open slot, he would not even look at my toddler who was suffering. What ever happened to heath CARE??? I went to my pediatrician immediately and found that the authorization had just gone through. Thankfully, they made an appointment for me to see another allergist who took us in immediately as an emergency case.

I do NOT recommend this office at all. New staff is nice in a superficial way. Don't go there - Not for the doctors or the nurse practitioner. Very disappointing.
by South Bay mom
January 05, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 12, 2011
Did this provider have reasonable prices?
Yes
Does this provider give unbiased advice?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 23, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
August 13, 2011
Friendly doctor who helped my son (8yrs. old) and I with our allergies with kindness, humility and good humor.
by California Red
May 13, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider answer all of your questions?
Some were answered
Did they follow up with you after your appointment?
Yes.
by Anonymous
March 20, 2011
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