They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. The office was very easy to locate. I didn't have any trouble finding it at all. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.