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Matthew Bernstein, Ophthalmologist

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Matthew Bernstein, Ophthalmologist
Plaza Eye & Surgery Center
(4 Reviews)
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1414 S Grand Ave Ste 400 Los Angeles, CA 90015
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Value
4 star average for Value
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by anonymous xxx.xxx.0.6
September 24, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.200.195
June 26, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 04, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 14, 2011
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Map and Directions
1414 S Grand Ave Ste 400, Los Angeles, CA 90015