Cleve Mackenzie, MD

Cleve Mackenzie, MD
Beach Eye Medical Group Inc 19582 Beach Blvd Ste 322 Huntington Beach, CA 92648
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.236.43
July 07, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider friendly?
Polite Enough
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you going to visit this provider again?
If I need to, I'll return
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.126.186
November 20, 2012
I'm a technical consultant for a large number of medical practices in Orange County. I have a pretty good idea of which practices are just average (or worse) and which ones are exceptional. Since I generally believe in not saying anything if I can't find anything good to say, I only review those practices I work with that IMO offer exceptional value for their patients. Beach Eye Medical Group is one of those exceptional practices.

I've been working with Beach Eye Medical Group for about three years now. The doctors and the staff are very professional and they have recently upgraded the office and added several new state-of-the-art diagnostic tools. I've been very impressed not only with the expertise of the doctors and staff, but also with their genuine attention to patients.

The new office administrator is prettty darn serious about the practice and has made a number of positive changes. In fact, of all of the medical practices I work with, she is only one of two that holds an advanced degree in Healthcare Administration - and that's no small potatoes!

Ditto for Dr. Shaw - he is IMO one of the most up-to-date physicians in his field that I have met in the last several years. I have had the pleasure of working with Dr. Shaw at Beach Eye Medical Center, and also at Newport Bay Surgery Center where he performs surgeries. IMO you are not going to find a more competant or knowledgeable eye surgeon in Orance County.

I am very comfortable recommending Beach Eye Medical Group.
by cwjuhl xxx.xxx.171.142
April 25, 2012
I love Beach Eye Medical. I've been with them since 1994, before they were "Beach Eye" and I was just a teen in clunky glasses. I literally drive over 40 miles each way just to be seen by Dr McClusky, she's that good. Dr Liegler is the best for contacts and eye glasses, he's very patient and I think he specializes in fitting contacts for keratoconus. Mackenzie is hilarious, very charming and makes you feel comfortable. Dr Shah I don't know very well yet but he seems well trained. Carina, Charlene and the office manager are so helpful - always accommodating me and my tardiness and last minute cancellations. And I can't forget Nell and Tamara, they really know their stuff. :)

My review seems fake but nearly 17 years and two cornea transplants later - it's hard not to rate them 5 stars. I only get one pair of eyes and for me, it's well worth the drive!
by Anonymous
November 30, 2011
Would you recommend this ophthalmologist to others?
Yes
by Anonymous
September 01, 2011
Was it easy to make an appointment with this provider?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
May 31, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 23, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider have reasonable prices?
Yes
by Anonymous
April 25, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider offer flexible appointment times?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you recommend this provider to others?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
April 12, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
March 02, 2011
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