They tried to make the waiting room kid-friendly with a few toys and magazines, but they didn't really have anything my kids were interested in. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.