Mark Syms, MD

Mark Syms, MD
Arizona Ear & Hearing Centers 2627 North Third Street 100 & 201 Phoenix, AZ 85004
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.248.14
April 08, 2014
Does this provider promptly return your phone calls?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Mary xxx.xxx.238.88
October 28, 2013
by Anonymous xxx.xxx.206.200
July 26, 2013
Dr. Syms changed my life! From the very first appointment a year ago when, after thoroughly evaluating my hearing issues, he clearly explained my disease (otosclerosis) and resultant hearing loss, Dr. Syms performed two surgeries on my ears to the point where I no longer need hearing aids and enjoy "normal" hearing again! The office is incredibly organized and pleasantly friendly. Dr Syms always began with, "Do you have any questions?" and when I was about to go into surgery with him, he kindly calmed me down with encouraging, positive words. I have recommended this miracle worker to my family and friends with hearing issues. One year ago, I had been wearing hearing aids for two years in my young 40s. I am a teacher, so hearing issues are catastrophic. By the end of my first appointment, I was scheduled for my first surgery, was followed through pre-op, surgery, and follow-up appointments. Today, my life is changed & better due to the expertise, technique and kindness of Dr. Syms! Thx!
by Bridget xxx.xxx.28.161
June 19, 2013
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you feel safe in this provider's care?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.210.98
February 01, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider answer all of your questions?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes
Was this ENT otolaryngologist's staff friendly?
Yes
by reajul lasker xxx.xxx.211.198
November 17, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.131.230
November 09, 2012
Dr. Syms is one of the best doctors I have ever seen and I have seen a lot of them in my time. He preformed my surgery and I had no complications. He let me know that there was only a 40-60% chance it was going to work (which it did not) but I was still full of hope. Now if you are looking for a doctor with some bedside manners, search elsewhere because he has NONE. But if you are looking for one of the best doctors in the field, you have found the doctor you didnt even know you were searching for.
by Nathan xxx.xxx.112.131
October 11, 2012
Dr. Syms is an excellent ENT. He takes the time to really talk to the patient and answer every question. You never feel rushed at this doctor's office. I will absolutely return and recommend this office and doctor to anyone with ear issues.
by M Smith xxx.xxx.148.100
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.195.56
August 26, 2012
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