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Glenn Yates, MD

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Glenn Yates, MD
Primary Care Internists
(17 Reviews)
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1722 Pine St Ste 309 Montgomery, AL 36106
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Frank xxx.xxx.62.5
October 07, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.252.58
September 09, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider late to your appointments?
No, they were on time
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.238.214
August 04, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have reasonable prices?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.101.165
December 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.92.5
March 23, 2012
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider use current and safe equipment?
Fairly current
by Anonymous
February 02, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
December 28, 2011
Was this provider late to your appointments?
No, they were on time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
September 19, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous
September 13, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 10, 2011
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Map and Directions
1722 Pine St Ste 309, Montgomery, AL 36106