Vera Soong, MD

Vera Soong, MD
Southeastern Dermatology Ctr 817 Princeton Ave SW Ste 302 Birmingham, AL 35211
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 21, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office too cold?
No, it was fine
by Anonymous
December 14, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to make an appointment with this provider?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 12, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
October 05, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this dermatologist's staff friendly?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 21, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 17, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 19, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
No, it was rather cramped
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 04, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
April 25, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you recommend this provider to others?
I Already Have
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
March 07, 2011
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