I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. The office was easy enough to find. Clearly they care very much about patient comfort, because they provide extremely comfortable chairs in the waiting room. I could have fallen asleep while waiting to see the dermatologist.