I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They put in the extra effort to make me feel valued and important. I wasn't worried about their equipment. It was safe and well taken care of. It was easy to get the appointment time that worked for my schedule.