The chairs in the waiting room were not too comfortable. I didn't want to wait too long. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. They sold glasses at their practice, but their selection was just terrible. There was nothing there that I liked. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.