Janet M Helms, OD

Janet M Helms, OD
1 SEARS DR PARAMUS, NJ 07652
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have used other doctors, but Dr. Helms is different in that she went beyond by spending time carefully examine my eyes. Her examination is much thorough than the other doctors. Highly recommend her.
by Anonymous xxx.xxx.60.228
August 17, 2015
Very caring doctor and staff. Always friendly. Dr. Helms really helped my husband and started the ball rolling for him to see another specialist to try to improve his vision, for which we are all extremely grateful.
by ljbcjmc xxx.xxx.97.92
November 11, 2014
Was this provider friendly?
Friendly Enough
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Friendly Enough
Does this provider remember you by name?
No
by Anonymous xxx.xxx.191.147
May 22, 2014
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.175.202
May 16, 2014
Are you going to visit this provider again?
Without a doubt!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Joli xxx.xxx.35.108
February 10, 2014
by Anonymous xxx.xxx.164.32
July 08, 2013
Did this optometrist provide you with an accurate prescription?
It seemed to be a fairly accurate prescription, but I'm still not seeing perfectly
Does this provider use current and safe equipment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.116.85
June 07, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.255.239
April 25, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.15.201
April 15, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider remember you and your circumstances at every appointment?
Yes
Was the waiting area spacious?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.24.86
November 22, 2012
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