Rolando Lozano, MD

Rolando Lozano, MD
Springfield Pediatrics 190 MEISEL AVE SPRINGFIELD, NJ 07081
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
wonderful staff and all doctors are friendly, informative and very caring.
by Andrea xxx.xxx.185.246
March 10, 2016
I am active duty United States Navy and wanted to get my 10 month old son his second flu shot while he was home for the holidays, as I was still away with the Marines and my wife was back in NJ with him. They told me, after keeping me on hold for 13:46, "OH NO - we don't do that! we can't help you." When I explained the situation again, thinking there may have been a communication issue, I was told "you need to call somewhere else in NJ -- There are plenty of pediatricians." I guess this is the kind of service this practice offers to the families of those serving in the armed forces. Nice. When we do move back to NJ eventually, I sure won't be coming here.
by USNdoc xxx.xxx.188.114
December 04, 2014
Were the waiting room chairs comfortable at this doctor's office?
They were average
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes
by stephanie xxx.xxx.117.141
November 05, 2014
I have been going to this Drs office for a long time. They are always available to see my child. The only issue I have is sometime the Rx's they prescribe, my insurance never wants to cover, but that is not their fault, but it can be a pain.
by Lisa xxx.xxx.37.4
September 18, 2014
I have been going to this pediatrician's office since my daughter was 1 month old (she is going to be in December). This office is great with appointments, you never have to wait a long time to set an appointment. My only complaint about this office is the actual wait time to see the pediatrician, this usually takes a considerable amount of time however, the doctors at this practice are great, very caring with the patients and they answer any questions that I have. I would recommend them to anyone.
by Jessica Q xxx.xxx.86.141
August 24, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes
Did the waiting room furniture appear to be clean?
Yes
by schenike massie xxx.xxx.77.139
April 30, 2014
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.161.11
September 23, 2013
Were the waiting room chairs comfortable at this pediatrician's office?
Not really
Did this provider rush your appointment?
No
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.210.17
July 22, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous xxx.xxx.45.179
May 23, 2013
Was this pediatrician friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this pediatrician use current and safe equipment?
Yes
by Anonymous xxx.xxx.16.95
May 02, 2013
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