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Edward J Sarti, MD

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Edward J Sarti, MD
(8 Reviews)
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47 ORIENT WAY RUTHERFORD, NJ 07070
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.19.9
September 07, 2012
I was overjoyed to see that their office equipment was so advanced and up to date. It really put my mind at ease knowing that everything was up to safety standards. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They diagnosed my condition very quickly. I felt better as soon as I left.
by Judith Fernandez
January 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was the waiting area spacious?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 15, 2011
I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be. I was glad that they were located in a safe neighborhood. I usually wait a while [about an hour, more or less] for my scheduled appointment. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I had to look for a long time before I finally found their qualifications. They need to make them more obvious, as they are not posted in the waiting room; matter of fact, they're only posted in the doctor's office, which I've never been in, but did notice the diplomas on the wall.
There is one girl who works behind the desk who is on the nasty side, and I avoid her every time I must visit the office. Also, the woman who is responsible for billing is very rude. When I asked her for a copy, she made a comment indicating that it would take her forever to find my file.
by patient
September 16, 2011
Took care of me promptly, answered all my questions & some I didn't think to ask. Made me feel at ease. What I really liked with this office is that they addressed my problems with a confident concern without being overly alarming or condescending. Yes, I would return - and I would recommend also.
by Me
May 31, 2011
Were you able to relax during your appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel safe in this provider's care?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
April 27, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Getting an appointment at this office wasn't too difficult.
by Tony N.
April 18, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
March 18, 2011
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Map and Directions
47 ORIENT WAY, RUTHERFORD, NJ 07070