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Matthew S King, OD

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Matthew S King, OD
King Family Eye Care
(5 Reviews)
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761 BOSTON POST RD OLD SAYBROOK, CT 06475
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.38.179
November 12, 2012
Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I would never visit them again. I was very disappointed. the eye exam lasted less than five minutes. All that he did was to looke at records and rx a little stronger. No questions as to meds that I was taking or any issues that I had. No drops to dilate eyes and or anything else. Felt like he was in a hurry. The previous patient was very quick which I felt was a little strange. Not going back and will write letter explaining my feelings to the owner of the business.
by Anonymous
February 19, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 05, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have helpful information available online?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 19, 2011
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
July 11, 2011
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Map and Directions
761 BOSTON POST RD, OLD SAYBROOK, CT 06475