Eric A Silverstein, DPM

Eric A Silverstein, DPM
80 SEYMOUR ST HARTFORD, CT 06102
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
he is super. yet busy!
by bobbi xxx.xxx.173.26
July 10, 2015
Agree - You wait forever, but it is worth it...
Bring a good book
by nd xxx.xxx.90.4
December 19, 2014
I had bunions removed on both feet, I went through it great he's a great Dr. and its very important to take therapy after when he tells you. He is the best.
by Edith xxx.xxx.198.111
December 18, 2014
The wait times are way too long for an appointment, and the doctor is always running at least an hour behind. It's ridiculous to try to get someone to answer the telephone. As a clinical matter, however, everyone puts up with it because Dr. Silverstein is the best I've seen.
by mf xxx.xxx.86.229
September 24, 2014
Would you recommend this provider to someone who asks for a referral?
Yes
Was it easy to make an appointment with this provider?
Yes
Does the provider's staff treat you well?
Yes
Does this provider treat their staff well?
Extremely well
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Donald F Jarvis xxx.xxx.146.99
July 01, 2014
I needed a second opinion on possible surgery and received a recommendation from another doctor at Hartford Hospital. Unfortunately, my experience was tainted by being left in the waiting room for almost an hour with no explanation for the delay and then waiting in an exam room for 30 minutes, again with no explanation. In both instances, I had to go find someone to ask why I was being ignored. Not a great first impression with the staff!
Once the doctor finally came in, he was apologetic for the wait. He clearly explained my options and seemed very knowledgable and competent but he also seemed quite stressed and rushed.
I hope that if I decide to have him do my surgery, that I will have a much better experience with surgery and follow-up visits than my first office visit.
by anonymous xxx.xxx.219.34
May 23, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Would you recommend this podiatrist to others?
No
by Anonymous xxx.xxx.31.43
September 18, 2013
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.164.59
May 23, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office easy to locate?
Fairly Easy
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
by Anonymous xxx.xxx.200.175
May 08, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.98.182
February 21, 2013
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