Steven M Horowitz, MD

Steven M Horowitz, MD
2900 MAIN ST GLASTONBURY, CT 06033
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.172.159
February 12, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this cardiologist use current and safe equipment?
Yes
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Jenny xxx.xxx.157.223
February 11, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this cardiologist to others?
I Already Have
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.51.247
November 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.70.187
April 16, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I felt very safe in their care. I definitely trust them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Rob M
October 18, 2011
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