James R Lee, MD

James R Lee, MD
52 CREST AVE WINTHROP, MA 02152
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
by Anonymous xxx.xxx.78.157
August 13, 2014
Were the waiting room chairs comfortable at this eye care office?
Yes
by Anonymous xxx.xxx.122.105
April 07, 2014
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.226.236
February 27, 2013
by Anonymous xxx.xxx.205.146
February 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.140.4
April 17, 2012
Was this provider's office clean?
It was satisfactory
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 22, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 08, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
September 19, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 19, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 29, 2011
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