Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider remember you by name?
Never, they can't even remember throughout my appointment