Martin L Shuman, OD

Martin L Shuman, OD
200 WALNUT ST SAUGUS, MA 01906
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.188.115
August 12, 2013
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.58.124
August 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.174.176
July 24, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
July 05, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Anonymous
April 12, 2011
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