Directory > Providers > Doctor > Rheumatologist > MA > Concord > Martin J Kafina, MD > Reviews

Martin J Kafina, MD

Nearby

Rheumatologists

Pamela S. Deluca, MD

Concord, MA

Tufts Medicine – Reading

Reading, MA

Tufts Medicine Pediatrics

Boston, MA

Tufts Medical Center Rheumatology

Boston, MA
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Martin J Kafina, MD
(53 Reviews)
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59 OLD ROAD TO 9 ACRE COR STE 2 CONCORD, MA 01742
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
August 18, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain.
by ac
August 01, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They always return my phone calls within the same day, it's fantastic. I've never had to wait more than 24 hours. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by maria patricio
July 27, 2011
My experience was mixed. I finally received a diagnosis after years of tests and inconclusive opinions from a variety of specialists. Though his manner is friendly, his approach is very rushed, his speech almost seeming curt, and made me feel anxious and uncomfortable, despite the fact that both of my visits seemed to be without a patient directly before or after me. The second time I saw him, he didn't even bother to look at my chart before entering the room, and proceeded to introduce himself to me as though I were a first-time patient, despite the fact that he had diagnosed me in my initial visit. He proceeded to waste a portion of the appointment reading aloud to me his previous observations, which were only informative for him given that I know who I am. I was, however, very pleased to get a diagnosis, and I really appreciated his letting me know that I could call with questions or concerns at any time.
by K
July 26, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this rheumatologist rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 25, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Are you going to visit this provider again?
Without a doubt!
Was this rheumatologist friendly?
Very! The most welcoming office I've visited!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 21, 2011
Did this provider answer all of your questions?
Yes
Was the waiting area spacious?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider's staff friendly?
Yes
by Anonymous
May 13, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this rheumatologist's office clean?
Yes everything was neat and sterile
Did this provider have reasonable prices?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
April 19, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
April 18, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I don't know of anywhere else that would've taken better care of me. I had a great experience. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by TMS
March 15, 2011
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Map and Directions
59 OLD ROAD TO 9 ACRE COR STE 2, CONCORD, MA 01742