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Paula A Fontaine, DPM

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Paula A Fontaine, DPM
(23 Reviews)
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32 STATE RD E WESTMINSTER, MA 01473
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.73.8
December 19, 2013
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They really have a state-of-the-art facility that just blows their competitors out of the water. I was really impressed by their advanced and sophisticated equipment. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by caarolyn emerson xxx.xxx.254.175
December 16, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.1.109
November 26, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was this provider late to your appointments?
No, they were on time
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.122.57
November 19, 2013
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Carolyn Emerson xxx.xxx.254.175
October 11, 2013
Does this provider give unbiased advice?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.173.163
October 07, 2013
They take time out of their day to call and remind me so I don't forget. They are extremely reliable. Putting their customers first is definitely a priority here and it shows. She is an absolute expert in the field. I would never feel unsafe or apprehensive in her/their care. They always make sure to return my phone call as soon as possible. They've never left me waiting. I've never had to worry about them not being able to help me when I've need it. They have staff that's very knowledgeable and qualified. My operation went very well and have been very satisfied with the results. No more stabbing pain in my foot!
by John xxx.xxx.45.229
June 19, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.72.4
May 28, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.248.245
May 10, 2013
Was this provider's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.158.76
April 03, 2013
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Map and Directions
32 STATE RD E, WESTMINSTER, MA 01473