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Heidi J Foley, MD

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Heidi J Foley, MD
(6 Reviews)
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78 BRICKYARD RD STE 2 ATHOL, MA 01331
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
I would never recommend this doctor to anyone. She makes you wait forever while she eats her lunch or does other tasks, she has students do all her work so she doesn't have to. She doesn't spend enough time with you and makes you feel bad over certain issues. She will reprimand you if you go in with more than two concerns. Her scrubs always smell horrible, like someone else said. It takes days to return phone calls. Just overall it is a badly run office and a non caring doctor.
by R xxx.xxx.14.163
May 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this family doctor friendly?
Extremely Friendly
by Anonymous
December 04, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this family doctor friendly?
Extremely Friendly
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
November 03, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous
October 25, 2011
This Dr. and her clinical staff are very thorough and proactive in regards to general medicine. However I would highly suggest they not take on patients with any special needs or management of chronic conditions. The staff is uninformed and ill equipped to play a competant role in your care. Other than the office manager who is very nice and tries her best to be helpful, front desk staff act like you're annoying them to do their job, and have no business scheduling or being the first face you see. In dealing with Chronic Pain Medicine management - I would suggest they not, and refer the patient to someone who knows how it works and what it's about, instead of treating chronic pain patients like convicted felons that clearly only have illegal intentions. It's hard enough to cope with our pain let alone defend it on a regular basis. Not good to let patients go without their meds so you can prove a petty point over scheduling issues. Another small tip (honestly) - The Doctors' scrubs always without fail, smell musty like they have been left in a washer for 4 days in the dead of summer. It's extremely potent when she first walks in to greet you. Try adding some bleach to your wash a few times - it might help.
by Rachael York
September 01, 2011
Did you experience unnecessary pain during your visit?
No
Was this family doctor friendly?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 15, 2011
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Map and Directions
78 BRICKYARD RD STE 2, ATHOL, MA 01331