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Samuel Gladstone, MD

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Amherst, MA

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Samuel Gladstone, MD
Amherst Family Health Ctr
(8 Reviews)
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12 DICKINSON ST AMHERST, MA 01002
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Expertise
1.5 star average for Expertise
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
Not really
Did this doctor answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider spend time asking questions and listening to you?
No
by Anonymous xxx.xxx.132.65
July 07, 2014
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this family doctor to others?
Absolutely Not
by Anonymous xxx.xxx.11.4
May 02, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.134.84
April 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.47.12
July 17, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 09, 2011
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 01, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was the waiting area spacious?
Yes
by Anonymous
May 02, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 09, 2011
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Map and Directions
12 DICKINSON ST, AMHERST, MA 01002